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FAQ & Policies

Draft text. The owner should review and edit these policies (ideally with a lawyer) before launch.

FAQs

How do I book?

Choose a service, pick an expert (or "any available"), select a date and time, enter your name and mobile number, then confirm. You get a booking reference on screen.

How do I pay?

Payment is made at the salon after your service.

Can I change or cancel?

Please call or WhatsApp the salon as early as possible. See the cancellation policy below.

How do I check my booking?

Open Check booking and enter your reference and mobile number.

Privacy Policy (draft)

We collect your name, mobile number and optional email only to manage your appointments and contact you about them. We do not sell your data. You may ask us to correct or delete your data by contacting the salon, subject to legal record-keeping needs. Staff attendance records include scan time and location and are used only for attendance.

Terms & Conditions (draft)

Bookings are subject to expert availability. Prices and durations shown are the salon's current ones and may change. The salon may reschedule an appointment if an expert becomes unavailable and will contact you.

Cancellation & Refund Policy (draft)

[Owner: write your cancellation window and refund rules here, for example how many hours before the appointment a customer should inform the salon.]